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FAQs

What are Evolve Watches?

Evolve Watches are customizable with interchangeable straps and faces. Choose your favorite design and pop the face into your favorite color strap. Yes - it is that simple!

What are the watches made of and what size are they?

We currently offer two watch sizes, Athletic (1.5") and Classic (1.75"). We recommend the Athletic size for Ladies and Classic size for Men, but the choice is entirely up to you.

All of our watches are hand-crafted from the finest watch materials:

  • Japanese Quartz Watch Movement

  • Stainless Steel Scratch Resistant PC

  • Soft, Durable and Lightweight Silicone Strap

  • 3ATM Water Resistant

 

Are Evolve Watches water-resistant?

Our watch is 3ATM Water Resistant, which means it is splash proof. Please don't go deep sea diving in this watch!

Can I return or exchange my watch?

If you don’t love your watch, we’ll take it back! All of our products are carefully inspected for quality and if there are any issues, we will replace them free of charge. Please see our refund policy for further details and send an email to our Customer Service team hello@evolvewatches.com

Does my watch have a warranty?

All watches come with a 1 year warranty which covers defective watches from the date of shipment. Should your watch stop working properly we will fix it for you or send you a new one. 

Watches are not considered defective if you cause physical harm to it, if there is a fault our side of course we'll fix you up.

Where do you ship to?

We ship internationally! Wherever you are in the world you can own an Evolve Watch - you can't put a geographical limit on creativity. As all of our watches are custom made especially for you, delivery times will vary depending on where you are. Typically your tracking number will be available in the system 48 hours after your purchase and will track your shipment door to door. 

I noticed a payment on my card?

I noticed a charge on my card/bank statement 'evolvewatches.com;. That would mean your card/bank has been used to place an order thru our site. If you are unsure of anything, or something does not seem right, just contact our support team as soon as possible and we will be happy to get you fixed up.

How secure is my personal information?

Evolve Watches adheres to highest industry standards to protect your personal information when you checkout and purchase products from us online.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Do you offer Wholesale/Dropshipping?

Yes we do, check out our Wholesale page for more information www.evolvewatches.com/pages/wholesale

Do you work with Artists and Brands on collections?

We sure do, to license your artwork with us please contact us on hello@evolvewatches.com to find out our awesome partnership details.